Passport2Housing has been created to help people access rented housing – and once there, to sustain a successful tenancy.

Co-designed alongside housing professionals, tenants and prospective tenants, Passport2Housing offers a programme of training, coaching, information and advice. The programme is designed to both instruct and inform, and importantly, to impress potential landlords.

Suitable for all potential tenants at application or as part of sign-up, the programme we have already used as a demo consists of:

• Accessing Tenancies

• The Contract

• Rights And Responsibilities

• Money And The Affordable Home

• Maintenance Of The Property

• Community And Engagement

The programme asks a series of questions that help to embed confidence and knowledge before completion of the programme leads to the Passport itself – designed to support applications to either social or private landlords.

Originally delivered in training rooms in Lancashire, Passport2Housing is now an on-line, interactive service that combines entertaining animation and delivery that reflects the organisation, its people and the service users.